Privacy
Last Updated: January 2025

BK3 Privacy Policy

Your privacy is not a checkbox for us — it is a core part of how bk3 operates. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.


How BK3 Handles Your Privacy

Six things every bk3 player should know about how their personal data is managed on the platform.

Your Data Is Encrypted

All data transmitted between your device and bk3 is protected with SSL encryption. Whether you are logging in, making a deposit, or updating your profile, your information travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

BK3 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used only to operate your account, process payments, and improve the bk3 platform experience.

Payment Data Stays with Your Bank

BK3 does not store your bKash, Nagad, or Rocket credentials. Payment transactions are processed directly through the secure infrastructure of your mobile banking provider. BK3 only receives confirmation that a transaction was completed.

You Control Your Data

You have the right to access, correct, or request deletion of the personal data bk3 holds about you. Submit a request at any time by contacting [email protected] and we will respond within a reasonable timeframe.

Cookies Are Used Transparently

BK3 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.

No Data from Minors

BK3 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on the platform, the account will be closed immediately and all associated data will be deleted from our systems.


About This Policy: This Privacy Policy describes how BK3 ("bk3", "we", "us") collects, uses, stores, and protects the personal data of players and visitors who use the bk3 platform at bk3.live. By registering an account or using the bk3 platform, you confirm that you have read and understood this policy. This policy should be read alongside our Terms and Conditions .

01 Introduction

BK3 is committed to protecting the privacy of every player who uses the bk3 platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This Privacy Policy is written in plain language so that every bk3 player — whether you are new to online gaming or a long-time member — can clearly understand how your data is handled.

This policy applies to all personal data collected through the bk3 website at bk3.live, the bk3 mobile app, and any communication channels operated by bk3, including live chat and email support. It covers data collected from registered players as well as visitors who browse the platform without creating an account.

If you have any questions about this Privacy Policy or how bk3 handles your personal data, you can contact us at any time at [email protected]. We are happy to explain anything in more detail.

02 Data We Collect

BK3 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the platform, and in some cases from third-party sources such as your mobile banking provider. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, gender Registration form
Contact Data Mobile number, email address Registration form, account settings
Financial Data Mobile banking account number, transaction history Payment processing, transaction logs
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence Customer support interactions
Verification Data Identity documents submitted for KYC verification Submitted by player upon request
What We Do Not Collect: BK3 does not collect or store your bKash, Nagad, or Rocket PIN or password. We do not collect payment card numbers. We do not collect biometric data. We do not access your device's contacts, camera, or microphone unless you explicitly grant permission for a specific feature.

03 How We Use Your Data

BK3 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below. Here is how your data is used on the bk3 platform:

  • Account Management: To create and maintain your bk3 account, verify your identity, and manage your login credentials.
  • Payment Processing: To process deposits and withdrawals through your registered mobile banking account and maintain accurate transaction records.
  • Platform Operation: To deliver the games, features, and services available on bk3, including live dealer games, bonuses, and promotional offers.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through live chat and email.
  • Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the bk3 platform.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support, in line with our Responsible Gaming commitments.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from competent authorities.
  • Platform Improvement: To analyse how players use bk3 and improve the platform's performance, design, and game selection.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about bk3 offers.
Marketing Communications: BK3 will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting [email protected] or updating your communication preferences in your account settings. Opting out of marketing does not affect essential account communications.

04 Legal Basis for Processing

BK3 processes your personal data on the following legal grounds, depending on the purpose of the processing:

  • Contractual Necessity: Processing that is required to fulfil our obligations under the Terms and Conditions you agreed to when registering on bk3 — for example, processing your deposits and withdrawals or managing your account.
  • Legal Obligation: Processing that is required to comply with applicable laws — for example, retaining transaction records for financial compliance purposes or sharing data with authorities when legally required.
  • Legitimate Interests: Processing that is necessary for bk3's legitimate business interests, provided those interests are not overridden by your rights — for example, fraud detection, platform security, and improving the bk3 experience.
  • Consent: Processing that is based on your explicit consent — for example, sending you marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

BK3 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

  • Mobile Banking Providers: Your mobile number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the security of data within their systems.
  • Identity Verification Services: Where required, bk3 may use third-party identity verification services to confirm your age and identity. These services process only the minimum data necessary for verification.
  • Technology Partners: BK3 works with technology providers who help operate the platform, including game providers, hosting services, and analytics tools. These partners are contractually required to handle your data securely and only for the purposes specified by bk3.
  • Legal and Regulatory Authorities: BK3 will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by applicable law or a valid legal order.
  • Business Transfers: In the event of a merger, acquisition, or sale of bk3's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy protections that apply.
No Third-Party Marketing: BK3 never shares your personal data with third parties for their own marketing purposes. Your contact details will not be passed to advertisers, data brokers, or any other commercial entity outside of the specific operational purposes described above.

06 Data Retention

BK3 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction Records: Retained for a minimum of five years from the date of the transaction.
  • Support Communications: Retained for up to three years from the date of the interaction.
  • Technical and Usage Data: Retained for up to 24 months, after which it is anonymised or deleted.
  • Identity Verification Documents: Retained for the duration of your account and for a minimum of five years after account closure.

When personal data is no longer required, bk3 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the applicable retention period, bk3 will delete what it is legally permitted to delete and explain any data that must be retained for compliance reasons.

07 Cookies and Tracking

BK3 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with bk3. A cookie is a small text file stored on your device when you visit a website. Here is how bk3 uses cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and game display options. Disabling these may affect your experience on bk3.
  • Analytics Cookies: Help bk3 understand how players navigate the platform — which pages are visited most, where players spend time, and where they encounter issues. This data is aggregated and anonymised.
  • Performance Cookies: Monitor platform performance and help bk3 identify and fix technical issues quickly.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your bk3 account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

08 Your Privacy Rights

As a bk3 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within a reasonable timeframe.

Right of Access

Request a copy of the personal data bk3 holds about you, including what data we have, why we hold it, and who we share it with.

Right to Rectification

Request correction of any inaccurate or incomplete personal data bk3 holds about you. You can also update basic details directly in your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Object

Object to bk3 processing your data for direct marketing purposes or where processing is based on legitimate interests.

Right to Restriction

Request that bk3 restricts processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider.

09 Data Security

BK3 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • SSL Encryption: All data transmitted between your device and bk3 is encrypted using industry-standard SSL/TLS technology.
  • Access Controls: Access to personal data within bk3 is restricted to staff who need it to perform their job functions. All staff with access to personal data are trained in data protection obligations.
  • Secure Infrastructure: BK3's platform is hosted on secure servers with regular security audits, vulnerability assessments, and penetration testing.
  • Incident Response: BK3 has a data breach response procedure in place. In the event of a breach that poses a risk to your rights, we will notify affected players promptly.
Your Role in Security: While bk3 takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your bk3 account. Do not share your login credentials with anyone. Log out of your account when using a shared device. If you suspect your account has been compromised, contact [email protected] immediately.

10 Children's Privacy

The bk3 platform is strictly for adults aged 18 and over. BK3 does not knowingly collect, store, or process personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on bk3 or provided personal data to us, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has registered, bk3 will close the account immediately, delete all associated personal data, and refund any deposits made to the mobile banking account from which they originated. BK3 cooperates fully with parents, guardians, and authorities on matters involving underage access to gambling platforms.

If you share a device with minors, we strongly recommend using parental control software to restrict access to gambling websites, including bk3.live.

11 Changes to This Privacy Policy

BK3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via their registered contact details and display a notice on the bk3 platform before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage you to review this Privacy Policy periodically so you are always aware of how your data is being handled. Your continued use of the bk3 platform after any update constitutes acceptance of the revised policy.

If you disagree with any changes to this Privacy Policy, you may request account closure by contacting [email protected]. Your remaining balance will be returned to your registered mobile banking account after standard verification checks.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bk3 handles your personal data, please get in touch with our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the bk3 platform or app
  • Response Time: Live chat queries are typically resolved within minutes; email responses within 24 hours

For data access, correction, or deletion requests, please email [email protected] with the subject line "Privacy Request" and include your registered mobile number so we can locate your account. We will acknowledge your request within 48 hours and aim to resolve it within 30 days.

We're Here to Help: Privacy can feel complicated, but at bk3 we believe every player deserves to understand exactly how their data is used. If anything in this policy is unclear, just reach out — our support team will explain it in plain terms, no legal jargon required.

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